Rules of Communicating with the Elderly
Pay as much attention to older people as possible. Your kind attitude, ability to listen and understand can significantly alleviate their condition. According to research, an ordinary person presents their problems to a doctor within three minutes. The effectiveness of communication with older people experiencing health complications directly depends on your ability to listen and empathize.
Talking about their ailments, older people are waiting for your support and understanding. It is not necessary to say anything and look for the right words. Just take your hand, pat your shoulder, move closer or nod.
Standing next to a lying patient, we unwittingly increase their anxiety & feeling of discomfort. The rules of communication with an elderly person are recommended you to be the same level as them, sit down at their bed, and move closer. These simple techniques increase the effect of favorable contact.
Next, it’s recommended to listen to complaints without inserting premature cues, without showing your displeasure and desire to end the conversation.
Do not underestimate the value of the emotional background. Long-lasting and serious diseases can make the most good-natured person irritable, nervous and angry, and their behavior may resemble senile dementia. Older people are especially prone to this.
Touching sensitive topics is not always easy, but necessary. Communicating with older people about sensitive aspects gives them a sense of security, and emphasizes the seriousness of your attitude. It is better to once again ask permission to perform a particular medical or hygienic procedure.
The most important element of normal communication with older people is the clarification of all questions and topics. In case of a serious illness, determine for yourself whether your relative is ready to learn all aspects of their condition. Old men should not tell everything at once, it is better to divide the difficult conversation into several parts.
The presence of understanding and compassion in various contacts is valued by elderly people more than the most comfortable conditions and effective medications. The expression of sympathy and readiness to help is the basis of full-fledged communication with an elderly person. Feel free to express your sincere feelings, support them with words, convince them that their fear is understandable. This helps them calm and normalize their emotions.
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